shipping and packaging
Directly from our web, browse through our extensive catalogue of autoflowering, feminised, CBD and CBG seeds.
Once your order is marked as “shipped” it’s not possible to cancel or change it. However, if it is in “pending or payment accepted” status you still have time to cancel or change your order. Please contact our customer service department as soon as possible.
No changes are accepted. Returns will only be accepted in exceptional cases where there is a serious problem with the product. In the event of this occurring please contact our customer service department to assess your particular case. All Seedstockers products are guaranteed to be high-quality.
In the second step of the shopping cart, once you have filled in your shipping information, you will see a white box above the total amount of your order where you can enter your coupon, then tap the “Use” button and it will be applied automatically.
You can pay with Visa/Mastercard, bank transfer or by cash.
Choose between our two payment options, Smart-Cash (pay with credit card) or Paylike (alternative payments). Once you have selected your payment preference you will be redirected to the payment gateway to finalise your payment. When you pay using Smart-Cash, CBK Store will appear in your bank account. And if you pay using Paylike, you will see BAP (Barcelona Agro Products S.L.) in your bank account..
Once you choose the bank transfer payment method you will see a “more info” link where you will find all the details to make the payment. You will also receive an email with the summary of your order and our bank details to make the payment. Important for all payments made with a bank transfer:
Indicate your order number in the transfer concept.
Your order will not be shipped until we receive the payment in our bank account.
Seedstockers bank details:
Barcelona Creative Gifts SL
Caixabank ES75 2100 8946 1102 0013 1383
Caixa Bank - SWIFT (BIC): CAIX ES BB XXX.
Rambla de Josep Anselm Clavé, 8, 08940 Cornellà de Llobregat, Barcelona
Standard Shipping: €6.95 - Delivery in 3-5 working days. Free with orders above €250
Express Shipping: €24.95 Delivery in 24-72 hours during working days. Free with orders above €250
Urgent Priority Express Shipping: €39.95 - Guaranteed delivery in 24-48 hours. Free with orders above €500
Important → the following countries are excluded from these rules. The shipping and packaging cost for these countries is fixed (express shipping €24.95 and super stealth packaging €24.95) and delivery is not guaranteed.
* Delays in shipping may occur due to public holidays, external problems with transport companies (bad weather, air, port or postal strikes). .
We do not ship outside of Europe directly from Seedstockers Spain, but we have official distributors that offer this service. If you are interested, please contact [email protected] and we will provide you with the contact details for our official distributors working with your country.
- We do NOT ship to the USA.
We provide different types of packaging that you need to select when finalising your purchase together with the shipping method:
- Normal packaging: you will receive your seeds in the original Seedstockers packaging - cardboard box or bubble envelope. Seeds will be 100% protected. Free.
- Stealth packaging: to ensure a safer and more secretive shipment, we will add a tee shirt to your order to guarantee discretion. You can choose the size of your tee shirt. Cost, €9.99.
- Super stealth packaging: the most secure and safest shipment method. We work with different methods depending on your location. We also remove the seeds from the original Seedstockers packaging. Cost, €24.95.
Shipping methodologies may vary depending on the final destination.
I HAVE A SHOP, CAN I ORDER FROM YOUR WEBSITE?
Yes, of course. Register as a wholesaler here and after checking your details we will activate your account within 24 hours. Once your account is activated, you will have access to our wholesale prices and can place your order. For any questions or doubts for wholesale customers please contact us [email protected] or call +34 685119833.